The company is expanding rapidly, and it plans to offer services in Colorado, Indiana, Maryland, Massachusetts, New Jersey, and West Virginia. >> In 2021, ADT purchased SunPro, transformed it into ADT Solar and started to expand its territory. /Subtype /XML % 2012 - 2023 solarreviews.com. In the solar industry, many telemarketers employ certain tactics to get an impulse reaction out of you. This started maybe two weeks ago. You can check out EnergySage customer reviews of ADT Solar and Sunpro on our website. Recognize Spam Calls (Ping Calls, Robocalls) with the phone number reverse search / caller id lookup. << I was given a clear statement of work, guarantees, and of the financials both purchase and projected savings. Battery backup ability is based on system size and usage. You could tap into your home equity or use solar loans. If you want a reply sooner, call us directly at: ADT is Americas leading smart home security provider, earning the trust of millions of customers, and delivering peace of mind and convenience for nearly 150 years. If a company promises you something and doesnt deliver, thats false advertisingand you can also sue for breach of warranty when a company claims its product will do something and wont fix it. /P 14 0 R Installing solar since ADT Solar (formerly SunPro) uses LG solar panels, which have an efficiency rate of 22.3% and have an expected lifespan of 25 to 40 years. What's crazier is that just about everybody in my local area is having the same issue. ADT Solar appears to be highly responsive to customer complaints on the BBB site. 325413, TX Bar No. /BBox [0 0 79.747 17.334] **Batteries may be purchased as part of your customized solar system. Each time the spam calls briefly stop but then resume as before. SunPro has actually been sued before for allegedly spamming people with phone calls. Through the experience the designer was very responsive to my requests for changes. endstream Ripoff Report on: Sunpro solar - Sunpro they only lie to make a sale kansas wichita. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. So in order for us to keep the low payment we had to come up with the full $13,230.36 due the 16th of this month. Quality workers who were very curtious. /AA 7 0 R Please report the phone number and warn other community members. /AA 10 0 R ADT Solar provides microinverters from Enphase Energy . We have been waiting 7 months to have our solar system turned on. Customer Reviews are not used in the calculation of BBB Rating. Copyright 2023 This Old House Ventures, LLC. Jesse our sales rep, Craig our acct manager, and the team have done what they said they were going to do. We know getting solar can be complicated, but our professionals handle everything along the way, including system design, city permitting and working with your utility to get your system connected. I first contacted ADT Solar sales representatives on July 21, 2022. Our customer care team is here to help. The tax credits are great, but youre not going to see them right away, plus youre going to need to claim them. Just another sign that western civilization has fallen to the dung heap. /Subtype /Form Please note that some reviewers refer to ADT Solar by its former name, Sunpro Solar. 25 0 obj The This Old House Reviews Team is here to help you take advantage of this flourishing industry with in-depth research on thebest solar companies in the United States. Also verify they arrived in a legitimate energy utility company vehicle is also a good way to distinguish real or fake. | 04/19/2023. emoji_emotionsA little better every day! The contract estimated that the approximate completion date for the work would be between 30 and 120 days (one to four months). Well start sending you the news you need delivered straight to you. See reviews below to learn more or submit your own review. Spam calls from Sunpro Solar Hey, what's up everyone. Find A Solar Installation Company in Your State. The acquisition will result in a new nationwide solar brand . Unfortunately we were too trusting and totally got scammed. /Contents 51 0 R 4 months later Venturer (Sunpro advocate?) Read more here: Camp Lejeune Lawsuit Claims. /S /JavaScript ADT Solar offers a 25-year power production guarantee with its solar energy installations, which legally protects customers in case the solar panels dont perform as expected. The entire operation went south. There was no hard copy of a contract, all digital. Panels produce more power than I use on a sunny day. However, a solar panels output will start to decrease significantly after this time frame. << With the cost of solar panel installationdecreasing over the past 10 years and government incentives awarded to solar panel owners, solar energy has established itself as a viable alternative power source. They also stated that the earliest they could send a tech was 3 weeks. If it is a human calling you, say Please put me on your do not call list or do not contact me with unsolicited offers. This will communicate clearly to the sales person that you are not interested with the proposition they are making. This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations. This is useful if they are violating the national do not call list. Not only do you receive the most efficient type of solar panel on the market, but you receive panels produced by one of the most recognizable names in electronics. Later I had a roof inspection done due to some shingles on the front side of my house that needed to be nailed back down. Unsubscribe at any time. /HeBo 35 0 R In 2023 they sent installers to finish the work and establish permitting. endobj At SolarTech, we prefer to talk to people that want to talk to us. I recently activated by ADT Solar array (last week of Nov 2022). Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. My husband and I have made repeated calls to customer service and have also sent text messages with our so called "Account Manager" who by the way is probably a computer because she never answers the text messages, and we have received absolutely NOTHING from them. This app lets you earn money by referring your friends to ADTs solar or roofing services. They dont have an adequate process in place to ensure the financial settlement is complete and accurate. endobj Finally get inspection that failed.. /Font 16 0 R << I have lots of pictures and recordings and will wait to publish a very long and detailed review as soon as the job is completed. We earn a commission from partner links on Forbes Home. Your feedback is a valuable source of information in improving our service to our customers. Our content is intended to be used for general information purposes only. A Customer Relations agent will be reaching out to you to discuss your concerns further. The exact cost depends on square footage, kilowatt usage and the south-facing roofline. The calls from SunPro came from (727) 223-6405, (727) 228-1754, (352) 353- 0514 and (352) 353-0505, out of Clearwater and Archer, Florida. Read our review on ADT Solars services, warranties, and purchasing options to decide if its the best solar provider for your home. >> The finance company wants its money but I am so frustrated. You might not even be a customer, but if youre getting calls from them that wont stop, theres a federal law called the Telephone Consumer Protection Act that can impose hefty penalties for companies that do that. BBB Business Profiles may not be reproduced for sales or promotional purposes. /Pages 5 0 R << ADT will acquire Sunpro for roughly $825 million, including debt, in a combination of $160 million in cash and 77.8 million shares of ADT stock covering the rest. If your referral chooses solar services with ADT Solar, you receive an additional $1,000. /Type /Metadata Beth endobj Solar panels are a great idea, BUT STAY AWAY FROM ADT SOLAR IF YOU WANT YOUR STUFF INSTALLED CORRECTLY. They work by absorbing sunlight and releasing electrons. 335957) are responsible for the contents of this website. Can't get them to call me back or fix anything. Communication between sales rep and corporate is non-existent. | Ocala, Florida /V (0) ADT is set to acquire Sunpro Solar at the end of 2021. To determine the best solar panel installation company ranking, the Forbes Home Improvement editorial team analyzed third-party data on over a dozen major companies, with each companys star rating determined by evaluating a variety of metrics, including: Best Solar Companies By States And Cities. 105. ADT Solar announced in September 2020 that it became the first solar contractor in the U.S. to install LG NeON 355 watt solar panels, a new solar panel offered by LG. The one thing that I can say positively about this shady company is that Amy Pittman formerly Amy Boudreaux is the person to get a hold of in any situation. The saying goes, If its too good to be true, it probably is. A lot of American solar call companies are notorious for offering too good to be true deals upfront only to disappoint the customer when the system wasnt actually free. n 24050885, not admitted in Georgia) and A. Cyclone Covey (GA Bar No. In case of damage to your solar panels, ADT Solar can also help with removal and reinstallation. << They told me that the easiest fix was for me to go out there myself and turn on/off the main box. Installation was efficient and Im seeing anticipated savings on my electric bill. Simply give your solar panels a light scrubbing with a brush and bucket of soapy water. endobj Get a Quote 1.66/5 Average of 389 Customer Reviews Customer. EMC Q Yes, ADT Solar provides a 25-year warranty on labor, power production, panel module performance and Enphase microinverters. >> We do not present information about every offer available. 7 months. My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. endobj You put the ** together. Sep 11, 2020, 14:39 ET. They said the system would take care of 73% of our power needs. *Savings vary depending on your energy consumption, system cost, home location and characteristics, and your utilitys policies. Also, scammers may utilize text messaging and mobile apps to demand or collect payment. Some of these tactics include: Any mention of a sweepstakes or raffle: that youve been specially selected or won a free solar system / free panels. stream Building 2, North Little Rock AR, 72113, 1003 Century Street, Springdale AR, 72762, 5811 Midway Park Blvd NE, Albuquerque NM, 87109, 801 SE 59th Street, Oklahoma City OK, 73129, 630 Blue Ridge Terrace, Columbia SC, 29203, 297 Garlington Road Unit E, Greenville SC, 29615, 1258 W Southern Avenue Suite 101-102, Tempe AZ, 85282, 78 Columbia Drive Units F&G, Pooler GA, 31322, 3916 Tradeport Blvd. Solar Ray. /Metadata 8 0 R Contact us to activate your ADT system Call (800) 653-5416 or fill out the form below and an ADT Specialist will call you, from time to time, about ADT offers. These panels also have an average lifespan of 25-40 years. Your information is collected and used in accordance with our privacy policy. ADT Solar is a solar energy company that offers grid-tied solar panel system installation in 22 states. I wish other vendors would show the same workmanship as ADT Solar. /Type /Pages 4. 4) Spam calls. This company is completely worthless!!!!!! I canceled [Sunpro Solar]. Solar spam calls are annoying and disruptive to deal with. It has plans to expand to Indiana, Maryland, New Jersey and West Virginia to bring the total number of states to 27. 4.4. Kneupper & Covey accepts consumer protection cases across the country, with licenses to practice in California, Georgia, and Texas. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. W >> Updated 08/23/2022. /MK 13 0 R Rosalinda Gonzalez 13 0 obj ADT Solar, formerly Sunpro Solar, is a leading provider of both residential and commercial solar energy solutions throughout 21 states, ranking No. The funny part is that the conversation is recorded and stored for your listening enjoyment. >> Stop unwanted calls and get the caller id for an unknown number. We will have to add the payoff to the price of the house, even after being informed the house will not sell for enough to cover the mortgage and this loan. 0 g ADT Solar's panels are produced by LG, which reach efficiency rates of 22.3%. They simply want to push you off and not fix the problem! ADT Solar appears to be highly responsive to customer complaints on the BBB site. Your information is collected and used in accordance with our privacy policy. Third party apps such as robokiller, while there are many apps that serve as a blocking spam calls on the app store market. endobj 22 0 obj endobj It is important to research solar companies that have been business for several years to avoid being stuck with a company that will not last the length of the warranty and offer high quality panelsthat are highly efficient. And with battery backup**, we also help secure your power essential energy supply if theres ever a blackout. Ripoff Report Needs Your Help! To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. endobj It took over 6 month for ADT to send out an electrician then they said they needed to raise the price. I tried calling their customer support and was transferred from rep to rep as they did not have a clue of what was going on with my project. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ]Y("e1ybY~(&>dVG\LF1O4Ed19_G0e:CI"I[Hr%XWNv" All rights reserved. One of the best decision I've made. endobj /S /JavaScript Thanks & Welcome to the Forbes Home Improvement Community! Do not do business with either. | 03/15/2023. ADT Solar sells products from LG, Enphase, Outback Power and Unirac. Once you sign the loan agreement this company no longer cares about you. On their page they state that registering your phone is free and after your register, other types of organizations may still call you, such as charities, political groups, debt collectors and surveys. endobj As soon as they get your money? Now you can choose a solar provider with the same confidence you have choosing ADT for your smart security. Your solar tax credit can only be the amount that you owe for federal that year, which for us was around $5000. endobj This solar company also stands out for its consultation process, panel design and installation. It has been a long process with the electric utility provider, supply chain, and personal shortages. Going solar helps with energy savings in the long run and the satisfaction of taking an active role in helping reduce carbon emissions. 2023 Forbes Media LLC. Feel free to contact us by click the button below to request a free consultation! DONT BELIEVE ANYTHING THEY TELL YOU AND DO NOT USE THEM TO GET YOUR SOLAR. Many customers praise ADT Solar for its quick installations and response times, but other customers point to ADT's acquisition of the company leading to spam calls. ADT Solars website provides plenty of information about solar and things to consider, but finding specifics about how ADT Solars process works is tough. ADT SOLAR - 27 Photos & 20 Reviews - 2035 Royal Ln, Dallas, Texas - Solar Installation - Phone Number - Yelp ADT Solar 20 reviews Claimed Solar Installation Open 7:00 AM - 8:00 PM See hours Write a review Add photo Photos & videos See all 27 photos See All 27 You Might Also Consider Sponsored Comfort Masters Heating & Air Conditioning 29 Unsatisfactory administration. 2023 ADT. << If they dont want to do that, youll have to pay the remainder of the lease or remove the solar equipment. endobj When he's not writing, Nick likes to rehab vintage or kitsch furniture for his home. The company provides monocrystalline solar panels produced by popular brands, including Panasonic. We are the platform & your community against unwanted spam callers. ADT Solar provides 100% in-house repair and maintenance of its systems. Also I did not do my due diligence and ask my accountant. << An error occurred when trying to submit the form. Utilizing google searches, solar review sites, and word of mouth will help you find out how many reviews the company has, the quality of their reviews, and how long the company has been in business for. At ADT, were all about keeping you protected. Most of the time they will try to schedule a free energy audit, in-person free solar consultation or some sort of an inspection. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. /F2 53 0 R /JS (AFSimple_Calculate\("SUM", new Array \("Service Fee", "Travel Fee"\)\);) Any advice on how to stop them? Having a cellphone has its positives and negatives. endobj Identifying a spam caller seems like common sense, but a lot of people fall for scam / spam calls every day. An Inc. 500 company, Sunpro Solar continues to expand as the demand . >> x+ | Receive up-to-date information and news about what is going on in the solar industry, updates on our services and features, and more. The company installed the panels and had electricity reran while my Dad was in ICU and unfortunately never came home. Installation was completed in less than 2 weeks after signing up. Initial Complaint 03/24/2023 Complaint Type: Advertising/Sales Issues Status: Resolved I work at home and. They install home solar panels in a number of states across the country. /MediaBox [0 0 612 792] Use a carrier Caller ID application. Dave /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] Learn more about qualifying savings in your state by visiting the Database of State Incentives for Renewables & Efficiency. /Parent 5 0 R All Rights Reserved. The community protects each other from e.g. Worst customer service ever! William (0.00) Tj They have no control of when you start paying on the loan so, please be aware of those sales tactics. This is because a solar panels average productive lifetime is 2530 years. SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act (TCPA). It takes care of all permitting and inspections and backs up its work with a 25-year guarantee that covers labor, power production and certain parts and systems. >> 9 0 obj The only silver lining in this whole situation is that my insurance was able to take care of it. ADT Solar doesnt outsource to other contractors for repair and maintenance of its solar arrays, and all systems come with 24/7 online monitoring. Had 2 more estimates done. The company also provides full-service installation, including financing options and roofing repair. ADT chose to partner with Sunpro because they share our commitment to exceptional customer service. 20 0 obj 27 0 obj All reps aren't returning emails or phone calls. One customer reported that SunPro tried to charge him cancellation fees without even having a contract between the two of them: About 2wks ago, SunPro rep Chase came and gave me an estimate on going solar. >> /PageMode /UseNone The panels were installed in December and electrician hooked up in January. emoji_emotionsBy and for people like you and me! Some customers have reported that their panels were installed by SunPro improperly so they couldnt actually get any sunlight (and so they didnt work at all). *Current areas/regions where solar service is available. If they get a new roof, you receive $500. Defendant shall file an answer to the Amended Complaint within fourteen (14) days of this Order. >> /Helv 36 0 R I asked for status updates and sales representative said there is no issue as week before that deadline and after passing that day. 6) Charging cancellation fees with no contract. But some consumers report that the company isnt all its cracked up to be. As a matter of policy, BBB does not endorse any product, service or business. Plaintiff does not have a relationship with Defendant, has never provided his telephone number to Defendant, nor consented or requested that Defendant call him or offer him products or services, the complaint reads. Marlene Sanchez Finding a solar company means doing thorough research. My review starts with SunPro Solar and moves into ADT Solar. SunPro's solar panel system and installation generally range from $11,000 to $33,000. SunPro ADT is known as ADT Solar after ADT purchased Sunpro Solar in November 2021 for approximately. 3 3 73.747 11.334 re >> The company's pricing may vary and it depends on a number of factors, including consumer location, energy requirements, solar system size, and preferred solar equipment, among others. Overtime these panels need to serviced or repaired by a different company when the installation starts to fall apart. They are liars, they are manipulators, and they give you false promises. Now the total is up another 26 thousand dollars. If you go the website route you will have to verify your ID by your email. /Ff 12582912 If you want a reply sooner, call us directly. Is it better to lease or buy solar panels? SunPro Solar has established itself as one of the top solar installers in the country, and got even more backing when it was acquired by ADT in 2021. And most states also allow you to sue for fraud or other unlawful conduct. One of common scams is that one of the imposters will distract the customer while the other steals cash and valuables. BBB Business Profiles are subject to change at any time. /F 22 0 R This profile has not been claimed by the company. They also guaranteed me that I wouldn't have to pay on the loan until I was up and operational which was FALSE. 18 0 obj << After several discussions and changes, I received and signed a contract on September 21, 2022, and made the initial payment. | Troy, Missouri As you dig deeper, youll want to take a closer look at these things: Solar panels can vary in cost, plus financing options can vary. << | Espanola, New Mexico Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Sunpro Solar. SunPower has a network of trusted installers for solar system, solar panels and electricity needs. I never signed or agreed to anything. April 18, 2022. You can also verify your solar systems health and share metrics on social media platforms. My project took almost 3 years to complete from start to finish. 2 on our list of the best solar installers in the U.S. An ADT Solar Energy Specialist will contact you to schedule your estimate and help you determine if solar is right for you. So, I had to pay for my electricity bill along with the solar panel payment.
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sunpro solar spam calls