how to connect kasa camera to wifi

Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security, The Kasa app will guide you step-by-step during the initial configuration, however, you may not be able to get through all the steps due to some interference. Rebooting or power-cycling the router helps it cleans out the devices cache or short-term memory to keep it working more smoothly and allow the router to re-select the least crowded channel for each frequency, which means a stronger connection to your Kasa cam. You can find it in the App Store or Google Play Store. 4. Tip 4: Update the app and the device firmware. Make sure your Wi-Fi router is broadcasting at the correct frequency. Connect back to your router Wi-Fi and finish other camera settings. For more information regarding Amazons security policy refer to AWS Cloud Security. Q7.2: How much data will my Kasa camera use when watching live video or uploading the clips to Cloud? Please turn it on for the best experience. Set up the two-way audio feature so you can hear and talk to people or pets in the room. This error message indicates that your camera failed to connect to the router WI-FI. Kasa also offers a Wireless Camera, designed to be used wireless. Kasa cameras have many advantages, including high-quality video resolution, motion and sound detection, instant alerts, two-way audio, and the ability to voice control with Alexa and Google Home integration. Remember to follow the manufacturers instructions when setting up your Kasa camera. Here you can view and manage all devices that youve added to Kasa. IP65 Weatherproof This will reset all the settings on the camera, including the Wi-Fi connection. TP-Link takes your privacy seriously. If the audio is muffled or there is noise/echo when watching the live view or recorded videos of the Kasa camera, try below troubleshooting steps. Your browser does not support JavaScript. The camera is in standby mode. Tap your camera to enter the live view page and further manage it. Open the Kasa app and go to the device list. Q3.5: How long can I watch the Live stream of Kasa camera using the Kasa app? Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, KC310S2 , KC120 , KC300S2 , EC70 , KC110 , EC60 , KC100 , KC200 , KC310 , KC300 , KC115 , KC105. That includes Amazon Alexa, Google Assistant, or Apple's Siri. What is the meaning of Class10 in SD cards? Here are some steps to help you secure your connection: By taking these steps, you can help ensure that your Kasa camera is securely connected to your wifi network. SubscribeTP-Link takes your privacy seriously. But please note if your Kasa devices have already been bound to the previous account, you will need to remove those devices first from the old account and bind them to the new one, TP-Link takes your privacy seriously. If you need further assistance contact TP-Link Customer Support here. There are several risks associated with connecting your Kasa camera to wifi: It is important to take these risks into account when connecting your Kasa camera to wifi, and to take all necessary steps to ensure the security of your device. Once the blinking is done, your smart switch or plug has been factory reset. 4. *Note: We recommend that you never share your account information with anyone. The subscription plan is also called Kasa Care. The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. The KC105, KC115, KC400, KC410S, KC420WS support it. If you are having difficulty connecting your Kasa Camera to your Wi-Fi network, here are some common troubleshooting tips: The security of any sensitive information associated with connecting a Kasa camera to your home WiFi network is of the utmost importance. By showing you some tips and solutions in this article, I will help you get your Kasa cam back online without relying on a professional or other people to help you. A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. You will be prompted to enter the devices serial number. Switch between day mode and night mode, check if the switching between mode works fine. Download the Kasa app from the App Store or Google Play store and sign in to your account. Find the RESET button, press and hold the RESET button to reset the kasa camera. Wait for a moment, the app will check for updates as well. Q6.6: How can I download a Kasa cam clip to my PC? By following the steps outlined in this article, you can quickly and easily connect a Kasa camera to your Wi-Fi network and enjoy the peace of mind that comes from knowing your home is protected. Solution 3: Updating Wifi information. Then tap Remove Device in the bottom.Your camera will be removed from your Kasa account and restored to factory settings. Follow app instructions to configure your camera and add it to your home network. 24/7 Recording: When 24/7 Recording is enabled, your camera record every minute of every day so youll never miss a thing. Four: Add an Extender or set up a mesh network. Follow app instructions to mount your camera, or you can do it later. TP-Link takes your privacy seriously. You can reset it any time.FIND US AND FOLLOW US:Facebook: https://www.facebook.com/TPLinkTwitter: https://twitter.com. Please refer to the link to sign up if you dont have a cloud account. Follow the instruction on the Kasa app to power on the HS100, wait for the Wi-Fi light blinking orange and green. Connecting your Kasa camera to wifi offers a number of benefits, such as: Once you have successfully connected your Kasa camera to your home WiFi network, there are a few additional setup steps that you need to take in order to make sure that your camera is ready to use. 3. We'd love to get your feedback, please let us know how we can improve this content. If there are many moving objects in the scene the user takes, the time will be shorter. Please refer to the link to sign up if you don't have a cloud account. If you have a Kasa Care subscription for the camera, manual recording function can be enabled on the Kasa cameras live view interface. If the routers SSID is hidden, please choose Join other Network to input SSID and password manually. All rights reserved. 3. Follow the instructions in this article step by step to go through the entire setup process, then you can control your Kasa Smart Wire-Free camera with the Kasa Smart app. PRODUCTS . Q2.1: What if the Kasa camera is too sensitive or not sensitive for motions? If you feel your Kasa camera is too sensitive, please navigate to the camera Device Settings page on the Kasa App, then tap Privacy and Sensitivity where you can find settings to change the sensitivity of the detection to a lower/higher level. 5 Steps To Transfer Ring Camera To A New Owner. There can be a number of reasons to change an SSID or password frequently, and a way to change everything in a group through the Kasa app, would be a HUGE benefit. Learn more Dont show again. Be The First To Get Exclusive Deals & News. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, HS103P3 , HS103P4 , KL60B , HS103P2 , KL130 , LB130(E27) , KL420L5 , HS107 , KC105P2 , KL400L10 , ES20M , HS105 KIT , LB230 , HS103 , KC411S , HS300 , HS105 , KL135 , LB110 , KC120 , HS110 KIT , HS220 , KP100 KIT , KC200 , HS100 , KC125 , KC400 , LB100(E27) , KL50 , KP100 , EP10 , LB100 TKIT , LB200 , LB120 , KP105 , KC300S3 , KP303 , KC300S2 , HS110 , KL125P2 , KL125P4 , KP400P2 , HS100P3 , KL50B , EP40 , KC420WS , KL110 , KL400L5 , EP40A , HS200P3 , EP10P2 , LB120(E27) , EP10P3 , KL110B , EP10P4 , KP105P2 , KL130B , KL430 , KC310S2 , KP105P3 , LB130 , KP115 , KC310S3 , EC70 , KD110 , KC100 , HS200 , KC300 , KC105 , KS220M , HS110P3 , KP400 , KL120 , KP125 , KP200 , HS100 KIT , KP405 , HS210 KIT , LB100 , KP401 , KL430E , KL125 , KC110 , KL60 , EC60 , KC310 , HS210 , KC410S , KC115 , KS230 KIT. For further details on TP-Link's privacy practices, see. With cutting-edge AI algorithms, Kasa Spot can recognize people, motion, and sound. Open the Kasa App and login to your cloud account. For further details on TP-Link's privacy practices, see. These cookies are necessary for the website to function and cannot be deactivated in your systems. Then set its sensitivity. Be The First To Get Exclusive Deals & News. TP-Link takes your privacy seriously. All Kasa cameras will list on the Camera page of the Kasa App and you are allowed to view all of them by just sliding up and down. Tip 2: Check the circuit breaker and the wall outlet. a) Plug in the Kasa hub and connect it to your router. This can be useful if the wifi signal is too weak to reach your Kasa camera. 3. (5) Enter the internet IP address of the router in the Internet address field. But before doing anything ensure that your internet subscription hasnt expired yet because its mandatory for your gadget to work properly. Your browser does not support JavaScript. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Solution 8: Reset the router. Tip 3: Connect to the right frequency and reduce interference. Start Setup Tap the button in the Kasa app and select Cameras > Kasa Spot Pan Tilt. Ability to securely store video footage on the cloud. Q3.1: Who can view my camera and video clips? Class 10 is one of the faster speed classes of SD card flash memory. Make sure you can hear a click sound when switching. 1) on your phone go to wifi settings or settings> wifi then forget the network for your home wifi 2) once your home wifi is forgoten, restart your phone, turn off and on your phone 3) once done connect your phone to your home wifi and it should ask you to type your password again Q7.13: How to view my Kasa camera over the internet? [General] Tapo C110 2K Resolution Wi-Fi Camera. This camera can also be connected to Wi-Fi for remote access. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. By following these steps your camera will be removed from your TP-Link account and reset to the default settings. Check if the phone is connected to the router Wi-Fi and has internet access. Plug your Smart Plug into a power socket. Now, there is no such option or setting on Kasa APP to delete SD card recordings. (6) Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect. Connecting a Kasa camera to a Wi-Fi network for enhanced security surveillance is a great way to keep your home and family safe. The most popular type of Kasa camera is the Kasa Cam Outdoor. Remotely control your camera with voice commands. Two: Reboot your modem and router. After the subscription, you will see the recording button and use the manual recording feature, the clip recorded will be saved to the activity center. Youll also need a Wi-Fi network that broadcasts on the 2.4GHz frequency band. Tap the + icon and select Add a Device, then tap Cameras and select your model number. Notification frequency can be enabled from the cameras notification settings and will be useful for users who have their camera pointed to a busy area. Once logged in, select Connection and then Wi-Fi. Data breaches: Connecting your Kasa camera to wifi can potentially open up the possibility of data breaches, such as the theft of personal information. This includes the cameras IP address, port numbers, and any other settings related to the cameras connection to your home WiFi. Q7.12: Why can't I hear the sound of the camera when clicking the Hold to Talk button on the camera? However, you can download the clip from the Kasa App one by one. This camera can be used both indoors and outdoors, and can be connected to Wi-Fi for remote access. Solution 5: Prevent Wifi interference. Q7.3: How many Kasa cameras can be managed by one account? 3) If you are using the SD card recording, all 24/7 videos will be saved to the SD card at the same time. Please double check your phone has connected to your main routers Wi-Fi and can access the internet. What should I do if Ive forgotten my password? So make sure you enable the correct channel on your router when connecting your gadget to the internet, and avoid enabling both frequencies at the same time if you own a dual-band router. Step 2: Tap + button to add a Kasa Cam, select Add a Device, and choose Cameras icon according to your model number. This camera is designed to be used indoors, and offers features such as two-way audio, night vision, and motion detection. Before you can connect your Kasa Camera to your WiFi network, you must ensure that your system meets the requirements. Select Settings . 3. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. You are not able to download a camera clip to your PC directly, nor can you download multiple clips at a time. Your browser does not support JavaScript. 1. With the Kasa app, it is easy to set up a camera, configure settings, and monitor your home from anywhere in the world. Case 4 Unable to Connect to Your Wi-Fi Network. Ability to share video footage with family and friends. Name your smart plug. Step 7: Enable Activity Notifications. From the live view screen (portrait or landscape) you can push the Hold to Talk button to start a conversation. 2. After you successfully set up your camera, you will see the home page of the Kasa Smart app. 2. 2) If the Kasa app is connected to the other Wi-Fi network when you watch the Live stream of the KC camera, or if you are viewing the camera on multiple phones at the same time, you can watch the Live stream for 10 minutes, then you will be prompted to continue. In this case, its suggested to eliminate possible wireless interference (like Bluetooth devices, USB 3.0 devices, cordless phones and microwave ovens) or place the camera closer to the router. In consideration of your extranet traffic and performance, the live feed will stop after 10 minutes. By completing this form you confirm that you understand and agree to our Privacy Policy. But please note if your Kasa devices have already been bound to the previous account, you will need to remove those devices first from the old account and bind them to the new one, here is the guide for unbinding them from the old account. SD cards are divided into Class 0/2/4/6/10 according to different read and write speeds. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. However, the old cameras do not support local storage nor do they have micro SD card slots, and all of the detected video clips, as well as manually recorded recordings from the Kasa cameras, are saved and stored on the TP-Link Cloud server and users are allowed to view or download them based on their Kasa Care subscriptions. No matter which method you choose, it is important to make sure that your Kasa camera is in close range of your wifi router. How To Connect Kasa Switch To Wifi | Connect TP Link Light Switch To Wifi One Hour Smart Home 63.9K subscribers Subscribe 38K views 2 years ago Kasa TP Link Smart Switch:. From the list, search and select "TP-Link Kasa Smart".. Wait till its light ring blinks orange and green. If you need further assistance contact TP-Link Customer Support here. Q7.10: How do I turn on or off the green LED on the front of the Kasa camera? Adjust the media volume of your phone and ensure it is NOT in Silent Mode. Follow these instructions to reset your router: So these are all the solutions that you can implement to get your Kasa smart camera back online and if these tips and tricks dont work for you then go ahead and contact customer support as the problem might come from the device hardware. This can allow you to connect your Kasa camera to wifi even if the signal is weak. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Or you can disable recording of video and audio with Kasa Cam's Camera Power option, but please note that when you select this option your camera will not record audio or video, and you will not receive any event notifications. Here we take HS100 for example. kasa provides two methods to reset your camera. Camapp365 is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Changing the router location is also important to let your Wifi signals reach all your device, or you can add a Wifi-range extender if your house is big and the router signals cant reach all your gadgets. Enable your routers built-in firewall. Here you can enable or disabled the feature and check the storage of your microSD card.Encryption: when enabled, all videos recorded to your SD card can only be read from this camera. Connect your smartphone to your home Wi-Fi network (2.4 GHz only). All rights reserved. Copyright 2023 TP-Link Corporation Limited. 3. Kasa Outdoor Wire-Free Camera Reset Video: KC300S2, Power Up Your Kasa Outdoor Wire-Free Camera: KC300S2, How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60, KC400, KC401. (7) Click Connect Now when the VPN connection is . Your camera will be removed from your Kasa account and restored to factory settings. Finally, Kasa offers an HD Camera, which is an HD camera with night vision and motion detection. The blinking lights means they are connected to your Wi-Fi, the solid lights mean they are synced to the cloud. Step 2 Using a paperclip to press and hold the reset button for 5 seconds. Please ensure your network meets this requirement and if necessary, adjust the resolution accordingly to stay within the upstream limit. Q7.17. We'd love to get your feedback, please let us know how we can improve this content. Please turn it on for the best experience. Check if the phone is connected to the router Wi-Fi and has internet access. Select Disable, then select SAVE SETTINGS. The manually recorded clip can be up to 5 minutes long and users can view these clips in the Activity list on Kasa App (same place where the users visit detection clips). Q7.16. Then tap Remove Device. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or, KC310S2 , KC120 , EC70 , KC110 , EC60 , KC100 , KC200 , KC310 , KC300 , KC115 , KC105. Choose a password that is at least 8 characters long and includes a mix of upper and lower case letters, numbers, and symbols. The recording time has a great relationship with the scenes taken by the user, usually about 1-2 weeks. Press +, top right corner on the app Devices page. The Kasa Camera can live stream HD video directly to your smartphone or tablet. Follow the steps below, here take KC300S2 as a demonstration: 1. (It's even worse with "C-by-GE" devices!) Get products, events and services for your region. So make sure that your Wifi network information is updated on your Kasa app. YI Camera Not Scanning QR Code? A: If you cannot see the manual recoding button on the live view page of the camera, it is likely that you have not subscribed to the Kasa Care Plan, thus there is No free cloud recording for the camera. Nope, Kasa cameras only support Kasa App Push Notification currently and it doesnt support Email Notification. Step 4 tap Choose from Pre-configured Devices. Q7.14: Does Kasa camera support local storage with a micro SD card? You can refer to this link to solve your problem. Q1.3: What encryption types do the cameras support? This helps protect your network from unauthorised access. Get push alerts according to the trigger mode and detection sensitivity you choose to enhance your experience. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). b) The camera will search for available hubs. 6. There is no quantitative limit on the cameras that can be set up or controlled by one account on the Kasa App. The built-in microphone and speaker connect you directly to the action. Connecting a Kasa Camera to Wifi has many advantages. Tip 6: Update Wifi information. Will the clips triggered by motion/sound be uploaded to the cloud server or saved to the SD card? Please download Kasa Smart from App Store or Google Play and install it on your smartphone. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security, *Note: All Kasa devices require and only work with the Kasa for Mobile App. 2. Open the Kasa Smart app, and log into your cloud account. 3. The Kasa cameras only support WEP and WPA/WPA2 encryptions. In this article, well explain how to connect your Kasa camera to your Wi-Fi network and the benefits of doing so. The Kasa Camera can record and store footage in the cloud, allowing you to access it anytime. Watch live video anywhere and anytime on your phone with the Kasa Smart app. Kasa cameras can be easily integrated with other Kasa smart devices for added convenience and automation. With its motion detection, two-way audio, night vision, live streaming and cloud recording features, the Kasa Camera offers a wide range of benefits for home and office security. This prevents unauthorised users from accessing your router settings remotely. Refer to the FAQ link for details:https://www.tp-link.com/us/support/faq/1962/. Login the Kasa App with your cloud account. 2. 2. After you've done this, connect the camera to your router again. Place the camera in the location you prefer, then connect the micro USB cable into the port on the rear of the camera. Verify that your Wi-Fi network name and password are correct. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? Three: Move devices that can lead to interference. You can schedule your appliances to turn on or off according to your. After you create your account youll be sent a verification email to complete the registration process. Case 1 Connect to Wi-Fi or No internet. Q6.3: How can I delete recordings of Kasa camera from Kasa APP? Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or. Log In Open the app, and log in with your TP-Link ID. It is essential to know exactly what data the camera is capturing and how it is being stored and transmitted. Add the Kasa camera: a) Ensure the camera is next to the hub. Select your cameras location (e.g. . Firmware updates often contain security patches that can help protect your network. Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 If you want to turn on or off the green LED on the front of the Kasa camera, navigate to your camera's live view screen and access the device settings. Open Apps on your mobile device. However, you can ask Google to show the camera again if you want to continue streaming. You need to connect to the Kasa Cams Wi-Fi network manually, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cams Wi-Fi network (which is named Kasa_Cam_xxxx), and then go back to the Kasa app to continue the setup process. Try forcing the Kasa APP to close and stop it from running in the background. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. 6 Ways To Fix It. Complete set up of the device using the device's app. Use another phone or tablet to try again. Follow app instructions to configure your camera and add it to your home network. How do I connect my Kasa to a new Wi-Fi? If not, try moving it closer. 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