2 reviews. Do not use. I used their label! I already owned one and wanted something in a similar style. Then you put your unwanted clothing, shoes, and accessories and mail it to them with the prepaid label. I received a Dooney & Bouke that had saturated with Hawaiian punch and was so worn on the bottom it was unreal. Items sold for a total of $300 and I received $35 of Reformation credit. I went on Facebook and saw were another individual returned their products in JUNE and still has no resolution! After this experience, I doubt I will buy from them again! Everyone who shops from thredUPis given a referral link that lets them earn store credits by sharing about thredUP with others! I remember buying a sweater in size large once due to measurement based sizing when I needed a small. Please be aware when dong returns. I got a couple of decent enough used items on thredUP. Companies can ask for reviews via automatic invitations. Sorely disappointed. I just cant afford to and all we have here are 1.00 stores and a very small community. Thanks so much, Anjanette! This gives current customers $10 for every referral. Required fields are marked *. Thankful that I only lost a minimal amount of $!!! I loved it! But I was shocked they would send me a pair of blood stained white pants! Horrible. Too much disappears with no explanation, many bags go into complete reject status. Secrets to Scoring the Best Secondhand Style from thredUP, really challenge each piece and make sure its perfect. I received no credit for it. Overall, I was pretty happy with my experience using thredUP. I returned the item and stated that I should not be responsible for the shipping fee since it was their mistake. Since I never want to shop at this site again, I want my original payment refunded. I have ordered from them three times and each time there was a problem (hole in one thing, incorrect sizing on another) and then this. Im not advocating that you shop for the sake of shopping. Receiving my thredUP order was like getting a gift in the mail! ThredUP lies about the condition of merchandise and then charges to do returns. Way to go, you! Whats Yours? They create a credit on their site so you have to shop again. So when this one popped up on thredUP, I didnt hesitate to add it to my closet. Honestly this company is not choosing to accept a lot of product that could easily be listed. I PASSED. Table of Contents Buying on thredUp: The Pros Decent quality clothes save money and get cash back from online shopping, Thrifting 101: How To Thrift a Wardrobe From Scratch. Seaching such a huge database as ThredUp has is a big deal and their search engine is one of the few that returns ONLY what you've searched for - not a bunch of items that aren't your size, for instance; or a different color. 8 Simple Barbie Shoe Jewelry & Accessories You Can Make At Home! thredUP.com was designed to be an easy and convenient way to buy and sell secondhand clothing. Second. Great concept, but something is just off. Im too spoiled finding good deals at Goodwill to consider it! thredUP has done a great job ensuring that only high quality pieces land in their inventory. Do not waste your money. They aren't honest and you'll do better selling your clothes yourself or at a consignment store. I received it, and it's actually a tiny little bag. Don't waste your time if you think you're going to make any money. This sizing chart gives you an idea of what chest measurements fall in what sizing brackets. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Half of the items have the wrong measurements so they won't sell. Products used:When I shop recycled clothing, I am not looking for the greatest deal. The clothes I ordered arrived stinking heavily of Fabreze or worse and they didn't answer my email about that issue. This website uses cookies so that we can provide you with the best user experience possible. Im determined to find my perfect one! (Well get to that in a minute!). Absolutely greedy and corrupt. I wondered why thrift shops seemed to have less product and I hope its not due to this place!! The attached tag said it originally cost $45! The prices have been amazing. Usually wrong. They don't give a rats $#*! Then they sold expensive closes giving me $2 in earnings for items that were $200 pieces. The description failed to mention huge orange stains along the hemline. Your email address will not be published. You will only get a few pennies credit for what you send in. Friends have had similarly bad experiences, but I didn't know that until after I sent my box to them. I received them 2 days ago. Tip for consumers:Shipping takes longer than expected. I really hate the environmental impact of making returns by mail but I try to view it as my piece will get a second chance with the right owner and that thredUP is one of the good guys in all of this. FREE shipping on orders over $79. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. With thredUP's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. But Ill keep looking elsewhere for one because now I know I would really love one in my wardrobe! The measurements from ThredUp are very sketchy, to say the least. We absorb a cost in acquiring inventory, a cost to process that inventory, and then we make revenue on re-selling that inventory. If your items dont sell, you can opt for thredUPsReturn Assurance;if you want your unaccepted items back, you can pay $12.99 to ensure that you get them. The nature of this timing is that we have to spend a lot of money upfront (item costs + labor) in order to make the wide selection of products we have available.. Size 8 1/2. Sign up for thredUP and use my discount code for 30% off. This is a unacceptable way to do business! You can then transfer it to your checking account. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. I partly did it because I was tired of looking at my always-full closet and partly because I wanted to ensure I could fit everything into my new, smaller apartment. 1st one has 2 bright red stains on the front that were not disclosed in description. I'm a wife, mom to 4, author, & homeschooling homemaker. I asked for pics because they were brand new, they squirted water on them and took a pic. IG @thredup. These points can't be covered in your five options above. However, all shirts I have that fit are medium. While I love that I can find pieces for myself, I really appreciate that I can shop (and sell) pieces for my boys as well. I would like to try one or the other, but I need to wait until I lose my baby weight. I challenge you to give it a online secondhand shopping a chance. I accepted the credit, but only after the return was processed did they tell me that the credit was good for only one week. I sent a large box of clothing in time to sell for fall. I returned my entire box to Thred up on the final day given by the Company on 10/16/2020. They more than doubled the original MSRP! Overall, I got an average of 50 cents per item. Never got hold of a human, emails never answered. They charge $3 restock fee for every item. I bought three handbags and two are great but one must have been owned by a smoker and reeks of smoke. your owners must be crazy. ThredUP accepts many brands of women's and children's clothing . I am satisfied as a buyer, so they get an extra star. Honestly, how often have you engaged a retailer regarding a problem with your purchase and received such efficient and comprehensive recompense? It was a process that took about a month. Of these three, two were listed excellent and one was listed very good. Types of clothes you can sell: Everyday gear. It goes against our guidelines to offer incentives for reviews. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. I wish we could have coffee together right now because I believe YOU, too, can confidently create a healthier home for your loved ones--without becoming exhausted or overwhelmed. If youre experienced at selling to consignment stores, youll find that every now and then, pricey designer items wont be purchased because they already have too many in the store. Being a more conscious, budget-savvy and efficient shopper doesnt get much easier than this! I did a "clean the closet" bag full of North Face, Athleta, etc some new with tags about 8 months ago and still have not been paid or received a credit. I never thought of this as a potential problem in buying secondhand clothes online. You can actuallymake money (or store credit) on thredUP by selling your own items! The waist was too big (thredUP doesnt post waist measurements on skirts so its a gamble!) I measured the other shirt I had and noted it was 23 long. (Early August-ish?) They are stealing from people. First of all, I received a totally different item than what I ordered. I wanted to bundle my items and thought I was $30 dollars in shipping and 3 orders later they charged me $80. Why am i hearing so many negative complaints about selling? I added this one to a thredUP bundle one evening and the next day found a stellar white cardigan at a Goodwill. Backed by the National Science Foundation, And returning clothes was easy, with free shipping and a very workable, Stole my clothes and won't reply to my messages, Rip-off: They are selling items for more than what they originally cost, Very Untrustworthy Business Model, Not Recommended For Valuable Items, I've sold clothes and purchased clothes with this companyNOT a fan. However, because the site's photos are poor quality, even when zooming close, it's not possible to determine that. I could have sold them myself or donated where I wished. If you pay $10.99, you can expedite your bag to be processed within a week. Gain trust and grow your business with customer reviews. http://thebecomingconference.com, Erin, you look so good!! I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. If you received a bag from a source outside of thredUP.com (such as from a family member or friend), you must activate it on their site. It's important to collect as much data as possible to ensure a comprehensive measure of accuracy. If its worn out and old, it should go in the donate pile. If you want to make more than a few bucks and happen to have lots of high-end designer labels, listen up. Updated: November 5, 2020 Erin 9 Comments This post may contain affiliate links. Trending Post: 5 Easy DIY Scented Vinegar Cleanser Recipes. The clothing that I purchased was in wonderful condition and when you receive your merchandise, ThredUp nicely wraps your items in their green polka dot tissue with their Logo Sticker. Everyone who has nice stuff they'd want back should opt for this method always. $137 80% off estimated retail. You can also schedule a pickup for your bag from USPSif you want to save yourself a trip to the post office. On the first occasion I purchased a couple pairs of shoes, one of which I was SO looking forward to having on my feet! If you cant bear to let go of your items, you have the option of having thredUP return the items to you for $10.99. There was only one pair where the measurement on the listing was not accurate so I sent an email with pictures as evidence and I was refunded right away. If you want to go the eBay or Poshmark route, keep in mind that selling online takes time. I trust youll find otherwise, especially at thredUP. Fast forward to the presentI purchased four pairs of pants off of their site. As the world's largest online thrift store, thredUP receives thousands of clothing items each day, sorts through each and every piece, and lists over 30,000 items on our site every day. Join the 2,702 people who've already contributed. This button-up was a little different as it was a long, traditional tunic length. There were two simple things I did before ordering to ensure my items would fit upon arrival: ThredUp actually has handy size and brand filters, so you can order items from brands thatyou already know your size in. It took about a month for my clothing to be processed. Not only do you get the general benefits of online shopping (without kids and after theyre in bed or while theyre at school), but its more time-efficient, saves money, keeps garment waste out of landfills, reduces unethical production of cheap clothing already being supplied in droves, and decreases the harmful environmental impact of raw material creation that many clothes generate. They are price gouging. I didnt dislike it, but you will always spend more there. Consignment shops train their buyers to have an extremely detailed eye for flaws, and I expect thredUP is no different. So you need to be OK with the fact that you wont get a large payout unless you have a very high-end designer item. Nice presentation which makes you feel like you bought it at a Department Store in the good old days when they packaged your purchases at the store and made you feel like a Queen! Collect data. We are always happy to answer any questions that you may have if you reach out to support. Cookie Notice I want to feel cozy and styled, not just like I added something with sleeves over a tank top. The reason I stress this so much is because Ive had buyers at consignment shops turn away expensive brand name duds because there was a teeny tiny flaw. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! You really wont be sacrificing quality or current trends in your wardrobe. AND when they are wrong, they don't refund you. (I knowIm the rare woman who does not typically enjoy clothes shopping!). I tried the Thredup chat for assistance and after waiting 15 minutes, they said ironically they JUST opened the bag. No one from ThredUp responds to my questions. So, it ended up getting shipped to me and ended up not working. Nope - they returned it and charged me to return shipping it to them. With everything on one screen, I removed a few selections from this list and got only what I thought would be really useful and truly meet my needs. Because I had selected to donate if they didn't sell, I have no control over where the items end up. If you have a lot of items you need to get rid of, my advice is to stay as organized as possible so you dont get overwhelmed. Do they every pay you any money? I will warn anyone to STEER CLEAR OF THIS BOGUS SITE. This skirt is so cute in person! You dont have time to sift through piles upon piles of other peoples old clothes. I LOVE thredUP for buying. For the shirt below, I knew exactly what type of top I wanted to buy. Shopping in traditional thrift or charity shops where collections are far less curated does require more patience and energy. My most frequented online secondhand retailer is thredUP so I thought Id share a recent haul and explain what went right and what went terribly wrong with some of these purchases. It also takes mors than two weeks for you to get your order too. We look forward to assisting you. I got 80 cents for a whole bag of good condition name brand clothes. Hit-and-Miss quality, Inaccurate descriptions. so I had the idea of busting out some Rit dye and customizing the color. . thredUP . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ThredUp takes advantage on both sides: when people seek to "sell" clothes to the company and when consumers "purchase" from them. Looking at all the reviews and wondering why there are so many bad ones. First 2 items that I ever ordered from them were a big fat fail! Ive contacted my bank and the BBB regarding the problem. I've emailed 5 times, there is no phone. 1. I have sent 3 bags over a 1 month period just to get my closet cleaned out. All rights reserved. So, instead of combing through page after page of their site, I was able to very quickly narrow my search to the specific colors, styles, and sizes I wanted. If you want your clothes processed faster, you need to pay a $10.99 fee. I can explain. just as a heads up someone needs to speak up. Reading Time: 5 minutes T hredUP is a great resource for women's and kids' high-quality secondhand fashion (like a well curated online consignment store) - with a range of brands and up to 90% off the original retail price.. Friends have raved to me about thredUP for years, but I recently had the opportunity to try them for the first time. Over the last couple months, I've purchased several shirts, a pair of pants, a belt, two dresses, and a coat from ThredUp. If you love the service, start sharing with your friends! This was my cart the last time I shopped thredUP. We look forward to having you shop with us in the future! I sent a full box, and the ones listed are definitely not the best of the lot. I ordered a dress for an afternoon wedding with long sleeves and received a cocktail dress with silver lace and no sleeves. Their bust measurements in particular seem to not match the listed size. I bought a Vera Bradley handbag that was brand new with tags attached from Thredup. After the 14-day window has passed, you can cash out the money into your PayPal account or through a thredUP Visa Prepaid Card. ? And learn from my lesson - dont waste your money here, selling or buying. I saw people getting very good brands and bags in very good shape. This post was really helpful, Ill have to take another look at ThredUp. On Sunday 10/25/2020 they charged me the full price of my box $256.90. First off, payouts are very bad. ThredUp customer service is terrible. Here are 8 tips for writing great reviews. Absolutely absurd and horrendous customer service. I could detail how to take each . I checked a few charts online, and it seems to be more in line with Small or even Extra-Small sizing. I find their business practices deplorable. In exchange for all their efforts to collect, search and inspect, you will find slightly higher prices than the more traditional brick-and-mortar secondhand shops. I bought two dresses -- one is very nice but the other has what looks like ink or grease streaks on it. Honestly, you could have knocked me over with a feather because for the most part a) customer service people don't simply accept your 'story' without requiring some substantiation - a document, photo, etc., and b) full refund are a rarity, pure and simple. Save Even More Money. Is thredup listing the size that the clothes are labeled as? You might find that its just what you were looking for. Yes, the prices were WAY better than Stitch Fix, and you can even search by price, so I did some low-priced searches because I am so frugal. Everything was in good condition and matched pictured items. Effort needed: Minimal (you send stuff; the site gives you money). Theres no way I wanted to pay the fee to have them mail back the stuff I didnt want in the first place. My favorite place to sell is on Poshmark because its mostly app-based, so you can post and sell your stuff directly from your phone. I measured myself so I knew the exact inches around my waist, thighs, etc. Their box had opened which was obvious. You need to understand that thredUP is a business. You must select this option beforeyou send in your bag. You have to pay for your own return shipping if you want the money back to your card. Pricing on almost new to unused is horrible, might as well give it for free. I had decided to take the hit and take everything back to my card only to find out that since I used my thredup credit (from my previous returns), they didn't return the thredup credit amount to my credit card saying that's a different transaction. Cardigans, in general, are kind of a unicorn item for me. They currently accept 600+ LUXE brand items. Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies, Tips to Help You Decide if You Want to Use thredUP. If you look at the clothes online they're all wrinkled - now I know why. I went back on their site to initiate a return and, low and behold, they charge a return fee for every item. They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. This is what their payout structurelooks like: This tool was actually really handy because it gives you an idea of whether its even worth putting that item in the bag. Shopping online for secondhand clothes is perfect for so many people, and particularly moms. Peruse around for lots of ways to incorporate sustainable practices in your everyday life. Incorrect sizing on one item, second is picked very bad and it was listed as new condition, several very noticeable picks in the material, and third smells so bad of mildew, I have washed it twice and cannot get the smell out. I could've thrown it in the garbage and felt better about it - rather than feeling like I got scammed! Learn where to find it, how to wear it, and what to do when youre done with it. I guess they can not be trusted any longer. about their customers. Recently the restocking fee for returns was quietly changed from $1.99 to $3.99. At least the spaghetti sauce came out with stain remover the other dress is silk and the dry cleaners couldnt help me for fear of ruining the item. But guess what? But you can save even more money by using a few other features. Hope you are able to find some awesome items for your wardrobe! To top it off, if they actually did sell, the payment I would receive was minuscule. I love the red boho blouse and the LOFT blouse in . do you have any conception of the degree of resentment held by consignors.? thredUP Just Made BIG Changes To Their Clean Out Kit Service, Art Meets Fashion: How I Chose What To Wear To a Gallery Opening. this is beginning to smell more like a scam and highly fraudulent than a legitimate selling site. They take the following into consideration: This is pretty much on par with how Buffalo Exchange and Crossroads Trading examines clothing they purchase. . I will order from them again. HORRIBLE EXPERIENCE. Shopping thredUP (compared to traditional thrift shops) is likebuying time and investing in peace of mind, two things that can be hard to come by, even at a price. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. If I had any clue that it would take months to profit from my clothing, I would have gone to Platos Closet and thats saying a lot. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The best pieces of clothing I sent were gone. I am ok with this because its still really pretty! But the worst thing is that "easy" return policies are deceptive, because there is a $3.99 handling fee for each item plus a $10.99 return postage fee unless you want store credit. After mostly fails, I will tell you that this pink moto jacket is a YES! This company does not typically respond to reviews. For a similar price to your favorite quick fix clothing find, you can trade up to higher quality brandsand accrueenvironmental and social benefits (those thingsI touched on earlier). haha) PASS! Your experience matters. Its horrible. You're better off going to Marshall's or TJ Maxx. >thredUP has done all the dirty work of shopping secondhand by sorting through and selecting only great quality pieces in current styles. Its always good to hear when people have a positive experience. 5 Favorite s. FREE shipping on orders over $79. They keep changing the dates as to when they'll be listed for sale. What are the main takeaways that youll keep in mind the next time you shop online? The fee will be deducted from your earnings. At just 21 inches in length, as you can see in the screenshot below, I knew this wouldnt work for me despite falling into my size filters. I was thrilled that everything fit perfectly! Never again! I also sent in a coach bag that 'didn't sell' and I couldn't reclaim it as it was 'in a cart' but the link from my clean out kit still takes me to the purse, still listed at $91.
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