Will NEVER buy tickets from here again. All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! WebTicketMonster has a consumer rating of 1.23 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. SeaWorld is giving money back and ticket monster is so hard. They send you tickets that you cannot use, cannot sell, and are not legitimate tickets. To reach Fan Support about your code, follow these steps: Visit this form. I purchased tickets for a Tyler Childers concert that was cancelled in April. I purchased rod stewart tickets in january 2020, before covid. l need help with another issue. How could they!!! I ordered through AAA. If I purchase both sets, will the seats be together? They are just a pass thru and depending on the broker involved you may or may not ever receive your tickets. Please provide us the order number so we can reach out to the broker as we are the 3rd party. Before we leave everything was good, received the tickets. How to manage your tickets. WebTicket Monster has 1 current employee profile, CTO George Hodgson. WebHow many stars would you give Ticket Monster? The lottery-style process will be used to determine who gets off the waitlist. We're here to help! A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. We waited at the venue, together with other people who experienced the same.. You can't trust Ticket Monster! This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. Click the Verify Now button in the alert under Selling Tickets. They really suck! On October 3rd, 3 days before the game, I contacted help service via e-mail and asked about the delivery status of the tickets, because we didnt receive them. The concert is finally rescheduled for August 2022 and now they cant seem to find my tickets which I paid $284.00 on My Amex. _______________________________________________. (800) 745-3000 Ticketmaster Automated Ticket Sales(877) 250-2929 Ticketmaster Old Broadway Performing Arts Line(800) 943-4327 ADA Compliant Line for Disabled Ticket Buyers (TTY)(800) 653-8000 Ticketmaster Post Ticket Purchase Customer Support, Contact Ticketmaster via regular mail at the following address:Ticketmaster Customer Support1000 Corporate LandingCharleston, WV 25311. After the response from ticket monster my question is when does the show become cancelled? So at noon, without any tickest or e-mails in our inbox, i tried 4 or 5 times again to call helpline, and was every time kicked out during the announciation of the call-back-function without a chance to enter my phone number. or Register. I bought 4 tickets to Hamilton in Chicago twice and got zero tickets at all. They were non refundable tickets. Need More Help? Under the Please select a topic section, select Verified Fan. The fact that they are a member of the Better Business Bureau is a plus and live chat is available for anyone needing assistance while on the site. Please provide us an order number to see if the show is cancelled or postponed. What a scam. You are looking up TicketMonster customer care, so you probably already know who they are. Have questions about Ticketmaster Verified Fan? Never rece3ived tickets. Obviously Disney World CLOSED due to covid. My next course is the BBB, the Governors fraud hotline and channel 7 news. We found your order and you should be receiving a refund very shortly. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. Copyright 2023 New York Show Tickets Inc. Broadway Ticket Refunds and Show Cancellations, The Most Popular Performance Show Times On Broadway, Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Ticketmaster Phone Numbers: How To Contact Ticketmaster, Click the Live Chat link at the bottom right of your order. As we write, we only get an automatic reply, with no information about the refund. It was for 363.00 which is a lot of money to be out of at this time.My invoice # is 1233461, Debbie Lassiter. 2023 Trustpilot, Inc. All rights reserved. Thanks. We appreciate the opportunity to speak. We appreciate the opportunity to speak. Tickets are available for events across the United States and Canada, and they are sourced from trustworthy sellers. WebContact Us Contact Us For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. They said they were not required to deliver until ONE hour prior to the event. I purchased concert tickets for a show that was supposed to happen last July. i get no feedback from ticketmonster, only memberdeals. They were prompt and detailed. WebContact us via Facebook or Twitter. How many stars would you give Ticket Monster? We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. Your experience matters. Gain trust and grow your business with customer reviews. We got scammed trying to buy concert tickets and lost over $150. I reached and inquired about the refund policy since the concert was obviously not happening. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. Tickets were not delivered until too late to make travel plans. There are those few times when there are no matching tickets found when searching. 4/29/23, 12:00 AM. FRAUD. Covid 19 caused my event to be cancled and this place gives me a credit for a event not my money back im laid off and would like my money back but they will not give me my money. Learn More. We did compare TicketMonster vs StubHub because some might ask, whats the real difference, and is StubHub legit and reliable? Guests visiting the Ticket Office may park in the metered spaces on streets directly north of Juneau Avenue. Los Angeles, CA, US View. If I really like that there are no hidden fees and they have tickets for just about everything. Absolutely no one answers to my concrete question. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster His name was Brandon. I was offered an extension, which does nothing for me because 05/25 was my original travel date. i ordered tickets in may and the concert is fast approaching. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. We definitely would need to check if the show is cancelled or if is postponed. Look at all of these reviews 95+%% call these people Shysters! Tickets had to be used in 2020. Of course my trip was cancelled in April because of all the Covid-19 shutdowns. DO NOT USE THIS WEBSITE. When demand exceeds availability, a lottery-style process will determine which registered Verified Fans will receive a unique access code and which will be put on the waitlist. Provide us an order number so we can look into this. Had to scramble and find a solution for my buyer so they didn't get let down. Find contact details for 700 million professionals. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. When we received the tickets we realised that they were issued to another name, did not represent the seats we ordered and the price we paid was more than twice the face value! The wait times for an agent are typically in less than 10 minutes. ( read ..postponed) and they will not give any refund for the tickets. For more details, and to see what shortcuts or tools GetHuman's relationship is with consumers and not with TicketMonster or organizations like it. Order#1203681 from 27.062019 my question is how become the tickets??? Are you kidding Ticket Monster? Will my seats be side by side? Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. Purchased tickets months in advanced and were not delivered until a few hours before concert and we was unable to make it to the concert in another state, Tried getting my tickets weeks before with no help .Im know trying to get a refund and thats not going well. Ticket Monster reviews show they are one of the best secure ways to purchase tickets online for any major event. Tickets to Rolling Stones concert, was cancelled. i don't have my tickets. This is common among many other ticket sites I think. We are travelling over from UK. You should see that refund shortly. As a result, of the venue change and ticket issue we processed a full refund back to your card on file. Well that didnt happen. WebTicketMonster Phone Number +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. Let me start by saying when I received my tickets, I was worried something was wrong right away. Would not cancel sale after I immediately realized the deception. WebFrom your My Account, you can manage your tickets, preferences, and contact Fan Support on existing orders. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. Submit your form. They were electronic tickets that arrived about 3 weeks after the original purchase. My order number is 1238966 and I have just emailed again for the third time. I then asked for a discount, and again nothing. They have admitted to me multiple times on the phone that they know I didn't get my tickets and they never sent them. I called AAA and they politely said they don't handle the tickets I have to call ticket monster. NO the order is passed on to Ticket Monster. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is an excellent place to purchase tickets for any special event. 6 months later they still have not payed anything and generally only reply with automated messages. WebBuy U2 tickets from the official Ticketmaster.com site. . Claim your listing for free to respond to reviews, update your profile and manage your listing. They say they will arrive, electronically, 1-2 weeks before the show but when I didnt have them 3 days in advance I reached out and they were not helpful. Will be contacting Syracuse attorney general. NO CONCERT = NO TICKETS = REFUND. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." Complete fraud. E tickets always delivered. We appreciate your positive feedback and we are glad you enjoyed the game. Tried to get a refund but they said all sales are final. If theres a lawsuit out for this company, count me in, because this is some shady business practice. Before this virus I bought tickets at AAA for Discovery cove park. Find tickets. EVER. But the money comes at a price: Ticket Monster (commonly abbreviated to TMON) has raised the money in a flat round of 1.63 trillion won, or $1.4 billion. So, IF they do cancel, I expect Ticket Monster to contact me via email with the procedure on how it will go. Received our tickets today for One Direction in Orlando for next week. Worsest agency ever- completely unreliable. WebTicketmaster Customer Service. You cant verify these deposits using the Ticketmaster app. This is one of the worst companies that I have ever dealt with.
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