I do also want to mention that if the restoral date happens to be before the 2-month minimum period required for a temporary suspension, you'll have to pay a one-time Early Return Fee of $49.99 plus taxes. Consistent with that goal, we have designed this page to act as a place where consumers and others can come to access and review the relevant policies, agreements and channel lineup information and other information about Spectrum services. Anytime a Spectrum customer violates the exclusive authorship rights of a person who learned how to copyright their content, one of the possible outcomes is a Spectrum copyright notice, as long as the copyright lasts. How Does a Charter Spectrum Copyright Violation Notice Work? Scan this QR code to download the app now. The decision of the three-arbitrator panel shall be final and binding, except for any appellate right which may exist under the Federal Arbitration Act. Customer shall be solely responsible for directing emergency personnel at the customer premises at each Service Location. Customer agrees that Spectrum will not be liable for any losses or damages arising as a result of disclosure of Calling Details or CPNI in accordance with the terms of this Attachment. (833) 267-6094 is not some special Upon inspection of the defective RingCentral Equipment by Spectrum or Spectrums supplier, Customer will be credited the amount of the original purchase Price paid by Customer for the defective RingCentral Equipment. Customer will be notified by Spectrum as to whether the Communications Service to which Customer subscribes includes the capability to support E911 service from multiple locations or from a location other than the Service Location. Any Disputes must be conducted solely on an individual basis, and the Parties expressly waive any right to bring any Dispute as a class or collective action, private attorney general action or in any other capacity acting in a representative capacity. CUSTOMER ACKNOWLEDGES THAT SPECTRUMS ANYWHERE CONNECT OR OTHER SOFTPHONE SOFTWARE OR APPLICATIONS (COLLECTIVELY SOFTPHONE APPLICATIONS) ARE NOT A REPLACEMENT FOR MOBILE OR FIXED LINE VOICE SERVICES. To the extent reasonably required or desirable for the provision of the Services, Customer grants to RingCentral a worldwide, perpetual, personal, non-exclusive, fully paid-up, royalty-free, license to use and reproduce Customer Content. Law means any law, statute, regulation, rule, ordinance, administrative guidance, treaty or convention, or court or administrative order or ruling of any governing federal, state, provincial, local or other governmental body with jurisdiction over the Services, whether foreign or domestic, if and to the extent applicable. The Rules require the suspension to be temporary; also, the orders did not provide reasons for the restrictions. The address information for E911 calls from a Remote Site shall be the address associated with the Remote Site. New Hampshire Public Utilities Commission Order, Purchase Order Terms and Conditions for Goods and/or Services In addition, certain non-facilities-based services provided by third parties may be offered to Customer by Spectrum (Third Party Services). DDoS mitigation only mitigates the effects of certain types of DDoS attacks and is not designed as a comprehensive security solution. Spectrum Broadband Label Disclosure, Spectrum Residential Voice Services Agreement Technical Configuration Questionnaire. These Terms of Service include all attachments hereto (Attachment(s)), and all other documents identified hereunder, each of which are incorporated herein by reference. Spectrum Enterprise may take any other legal or technical action it deems appropriate. Direct Damages. Contract Buyout FAQ's The Parties may agree that arbitration will be conducted solely on the basis of the documents submitted to the arbitrator, via a telephonic hearing, or by an in-person hearing as established by AAA rules. 2.5.3. Customer is responsible for: (i) ensuring that Spectrum receives timely notice of any changes to the list of authorized individuals identified in the Agency Letter. Spectrum Enterprise is a trademark of Charter Communications. In addition, certain non-facilities-based services provided by third parties may be offered to Customer by Spectrum (Third-Party Services).Third Party Services may be subject to additional terms and conditions. WebbulletinWrite(' Please take immediate action to stop this unauthorized activity. Provided that Customer is served by at least one dedicated Spectrum representative under this Attachment B, Spectrum may use any one of the authentication methods specified below to confirm that a person seeking Customer CPNI (including, without restriction, call detail records) is authorized to receive it. UC with RingCentral Standard or Premium seats come with a monthly-allotted amount of SMS / MMS usage per month, as follows: All SMS / MMS usage is subject to the content policy located at: https://www.ringcentral.com/legal/sms-mms-content-policies.html. Internet Service enables a variety of upstream and downstream rates. CUSTOMER AGREES THAT, BY ENTERING INTO THIS SERVICE AGREEMENT, CUSTOMER AND SPECTRUM ARE WAIVING THE RIGHT TO A TRIAL BY JUDGE OR JURY. Security Limitations. Limitations. Upon Termination by Customer, for any reason other than a Spectrum Default, of any Service component of the applicable Bundle, the pricing for the remaining Service(s) shall revert to Spectrums unbundled pricing for such Service(s) in effect at the time of Termination. Equitable Relief. Spectrum may use Calling Details and CPNI and share (including via email) Calling Details and CPNI with its partners and contractors, as well as with Customers employees and representatives, without Customer consent: (i) to provide services and bills to Customer; (ii) pursuant to applicable law; (iii) to protect the interests of Spectrum, Customer and related parties in preventing fraud, theft of services, abuse, harassment and misuse of telephone services; (iv) to protect the security and integrity of Spectrum Network systems; and (v) to market additional Spectrum services to Customer that are of the same category as the services that Customer purchases from Spectrum. Customer must implement promptly all fixes, updates, upgrades and replacements of Software and third-party Software that may be made available by RingCentral. A Customer and its End Users may use the Services only in compliance with this Agreement, applicable Law, and the Use Policies, which are incorporated into and form part of this Agreement. If Customer orders E911 Location Plus, (i) Customer may add and/or manage station level address information for telephone numbers at the Service Location through use of the E911 Location Plus self-service web portal; (ii) Customer shall be solely responsible for complying with all applicable local, state, and federal laws, rules, regulations and requirements for operation and use of a multi-line telephone system and for providing accurate station level address information (i.e., the applicable characters for display at a 911 operator) for Customers telephone numbers; (iii) Customer will transmit the telephone number to Spectrum that is associated with the station that placed a 911 call; and (iv) Customer will ensure the initial and continuing accuracy of the station level address information for each Customer telephone number in the E911 Location Plus self-service web portal. When the DDoS Protection Service detects an anomaly that is symptomatic of a DDoS Attack, the DDoS Protection Service alerts Spectrum. WebSpectrum gave you a notice because the copyright holder gave them notice. WebSpectrum has received complaint(s) that your Spectrum Internet service was recently used to improperly copy, share or stream copyrighted content such as music, movies, video or software using peer-to-peer or "torrenting" software. The Software and Services may comprise or incorporate services, software, technology or products developed or provided by third parties, including open source software or code. If Customer has designated Proactive mitigation, Customer may switch to Reactive mitigation and if Customer designated Reactive mitigation, Customer may switch to Proactive mitigation, at any time during the Initial Order Term. Spectrum Voice Price Guide for Legacy Brighthouse Spectrum Enterprise is not liable for any such responsive action and these WebSpectrum Enterprise Spectrum Enterprise Terms & Conditions Spectrum Acceptable Use Policy - Commercial Customers Additional Spectrum Policies and Disclosures Responsible Marketing Principles Network Management Practices Procedure for Submitting a Notice of Claimed Copyright Infringement FCC Annual Notices/Complaint Procedures Indemnification by Customer. Note. CUSTOMER SHALL PROVIDE ALTERNATIVE COMMUNICATION OPTIONS TO ENABLE END USERS TO MAKE 911 AND OTHER EMERGENCY CALLS WHEN USING SPECTRUMS SOFTPHONE APPLICATIONS. FCC Annual Notices/Complaint Procedures Never give out banking or credit card information. TO THE EXTENT THAT RINGCENTRAL CANNOT DISCLAIM ANY SUCH WARRANTIES AS A MATTER OF APPLICABLE LAW, THE SCOPE AND DURATION OF SUCH WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. CUSTOMER ALSO ACKNOWLEDGES THAT, IN THE EVENT OF A POWER OUTAGE AT A SERVICE LOCATION, ANY BACK-UP POWER SUPPLY PROVIDED WITH A SPECTRUM-PROVIDED VOICE-ENABLED CABLE MODEM, IAD, OR OTHER SPECTRUM EQUIPMENT USED IN DELIVERING THE COMMUNICATIONS SERVICE MAY ENABLE SERVICE FOR A LIMITED PERIOD OF TIME OR NOT AT ALL, DEPENDING ON THE CIRCUMSTANCES, AND THAT THE USE OF A BACK-UP POWER SUPPLY DOES NOT ENSURE THAT COMMUNICATIONS SERVICE WILL BE AVAILABLE IN ALL CIRCUMSTANCES. WebCurrently, suspension of telecom services (including internet shutdowns) is governed by the Temporary Suspension of Telecom Services (Public Emergency & Public Safety) Rules, 2017, notified under the Indian Telegraph Act, 1885. Your own library. Customer understands that such soft phone service and Softphone Application, including 911 calling capability, will not function properly unless correct and valid address information has been entered into the soft phone service or Softphone Application that reflects the application and/or associated device location. Customer shall be responsible for payment of all applicable charges for Communications Services and charged to Customers accounts, even where those calls are originated by fraudulent means either from Customers Service Location or from remote locations. Joint Trench Terms and Conditions. IN NO EVENT SHALL SPECTRUM BE LIABLE FOR ANY DAMAGES ARISING FROM THE PERFORMANCE OR NONPERFORMANCE OF ANY THIRD- PARTY SERVICES. If the arbitrators award exceeds $75,000, either Party may appeal such award to a three-arbitrator panel administered by the AAA and selected according to the AAA Rules, by filing a written notice of appeal within thirty (30) days after the date of entry of the arbitration award. Schedule-Based Routing: Routes an originating call made to a single toll-free number to a pre-determined DID number location based on the time of day, day of week or day of year. Any breach of this provision shall constitute a material breach of the Service Agreement. *Wireless speeds may vary. Customers use of Wireless Internet and/or Wireless Internet Backup Service is subject to the following additional terms and conditions: Enterprise Terms of Service v 230120 COPYRIGHT ALERT from Spectrum. RingCentral may from time to time push software updates and patches directly to Customers computers, tablets, mobile phones, or other devices for installation, and Customer will not prevent RingCentral from doing so. Supplier means the supplier, licensor, publisher, manufacturer or other third-party provider of Products. Termination liability applicable to the Services under this Service Agreement shall otherwise remain unchanged. In accordance with the Disclaimer of Warranty and Limitation of Liability section of Spectrums Terms of Service, Customer assumes sole responsibility for use of the Managed Service and for access to and use of Customer Equipment used in connection with the Managed Service. WebIf you'd like to shop for Spectrum services, we are here to help. Spectrum Residential Mobile Service Broadband Disclosures Further, Customer will indemnify and hold harmless RingCentral against all damages, costs, and attorneys fees finally awarded against RingCentral by a court of competent jurisdiction in connection with such third-party claims or agreed to in a written settlement agreement approved in writing. Spectrum sent me a Copyright Violation Notice, then That they have temporarily suspended service. NEITHER PARTY WILL BE LIABLE FOR ACTIONS REASONABLY TAKEN TO COMPLY WITH LAW. I haven't noticed any changes in the internet yet. Web500 Spectrum Voice Price Guide for Legacy Charter This means that customers may be unable to watch TV, browse the internet, or make phone calls. All other logos, marks, designs, and otherwise are the trademarks and intellectual property belong to their respective third-party owners. ISPs are compelled by law to send the notice, regardless of their "stance" on pirating. Word to the wise, ISPs stance on pirating isn't good. The Google Fiber DMCA copyright infringement varies, depending on the "amount" of copyright infringement. Customer shall bear any additional costs incurred by Spectrum arising from any such hazardous or dangerous conditions. Spectrum will notify Customer of any requests to change account passwords, activate online account access, and change Customers account address of record. Spectrum Business High-Speed Internet Service. SpectrumU TV App And Spectrum Enterprise TV App, Spectrum Residential Internet Services Agreement Customer must also comply with the applicable service terms and conditions and acceptable use and other policies of the Third-Party Network operators (. FREE to create, use and share. WebSpectrum Delivers the Fastest Download Speeds in the Nation. Spectrum Voice Electronic Letter of Authorization Customer must contact Spectrum before moving telephones or telephone numbers to any address other than the Remote Site, otherwise calls from the telephones or telephone numbers will appear to E911 emergency service operators to be coming from the Remote Site and not the new address. Spectrum Business Connect with RingCentral Terms of Service A Customer may not resell the Services. To ensure your session is secure, update to the latest version. Spectrum Business Mobile Services Agreement A Spectrum Outage occurs when the company's services, such as cable TV, internet, or phone service, are disrupted, rendering them unusable. Personal injury or tangible property damage caused by Customers or its employees or agents negligence or willful misconduct. SHOP INTERNET SPECTRUM ADVANCED WIFI Speed + Security + Simplicity for Your Home Getting reliable, fast WiFi for home doesnt need to be difficult. Close Skip to main content My If Customer subscribes to an SMS/MMS Package, then the usage charges will apply to messages in excess of the package limits. 2023 Reddit, Inc. All rights reserved. CUSTOMER ACKNOWLEDGES THAT THE VOICE-ENABLED FIBER CONNECTION, CABLE MODEM, INTEGRATED ACCESS DEVICE (IAD) OR OTHER SPECTRUM EQUIPMENT USED TO PROVIDE COMMUNICATIONS SERVICE ARE ELECTRICALLY POWERED AND THAT COMMUNICATIONS SERVICE, INCLUDING THE ABILITY TO ACCESS 911 AND E911 SERVICES AND ALARM, SECURITY, AND OTHER MONITORING SERVICES, MAY NOT OPERATE IN THE EVENT OF AN ELECTRICAL POWER OUTAGE, A SPECTRUM NETWORK SERVICE INTERRUPTION, OR A THIRD-PARTY NETWORK SERVICE INTERRUPTION IF THE COMMUNICATIONS SERVICE IS PROVIDED AS AN OVER-THE-TOP OR OFF-NET (TYPE II) SERVICE USING A THIRD PARTYS NETWORK. MRS or certain features, may not be available in all service areas and may change from time to time. Customer may identify a person or persons who are authorized to request Calling Details by executing an Agency Letter provided by Spectrum upon request. Channel Lineup Information Customers use of Ethernet and/or Wavelengths Services is presumed by Spectrum to be jurisdictionally interstate, pursuant to the Federal Communications Commissions mixed use 10% Rule (47 C.F. Spectrum Business Voice Service, PRI/SIP Trunking Service (collectively Voice Services) Spectrum Business TV and Enterprise TV Service 2.5.2. Spectrum Business High-Speed Internet Service Terms ("Internet Service") Spectrum makes no warranty, express or implied, that: (1) with respect to DDoS Protection Service, all DDoS attacks will be detected; (2) DDoS Protection Service will successfully mitigate the incident, including without limitation if the DDoS attack generates a traffic volume that exceeds the amount of traffic that Spectrum can divert; or (3) the DDoS Protection Services will be uninterrupted or error-free. If specified in the Service Order, Spectrum will provide to private-view Customers premium programming such as HBO, Showtime, TMC, Cinemax, STARZ, Encore, or MGM+, or Customer premise equipment such as DVRs (collectively, Premium Services). Customer acknowledges that Services and Products contain the Intellectual Property of RingCentral, its Affiliates, or their respective Suppliers. Spectrum Acceptable Use Policy - Commercial Customers, Additional Spectrum Policies and Disclosures, Responsible Marketing Principles Enterprise TV Service includes the channel line-up and those premium and other pay-per-view, video-on-demand, or any visual content as mutually agreed upon in the Service Order. Spectrum Business High-Speed Internet Service1:Internet access service implemented using a hybrid fiber/coax (HFC) or a fiber access network. Cookie Notice Spectrum Residential Mobile Acceptable Use Policy Customer is solely responsible for providing Spectrum with accurate telephone number and service address information for each Remote Site. Customer may purchase Remote Call Forwarding (RCF) or Remote Number Forwarding (RNF) if a Remote Site requires telephone numbers that are associated with a rate center that is different than the rate center where the Remote Site is located. Spectrum reserves the right (I) to refuse to provide, discontinue, or temporarily suspend Communications Services to or from a Service Location where the necessary facilities or equipment are not available under terms and conditions reasonably acceptable to Spectrum, or (ii) to limit or block Communications Services to and from any Service Location or the use of any authorization code, without any liability whatsoever, in the event that Spectrum detects or reasonably suspects either (a) Prohibited Use or fraudulent, or unlawful use of the Communications Services, or use of the Communications Service in violation of the Service Agreement or this Attachment, or (b) consumption of Communications Services in excess of the credit limit (if any). have usage charges that vary by destination. Customers use of the Internet Service is subject to the following additional terms and conditions: 1Customers that purchased Internet services from Time Warner Cable Business Class, Brighthouse Networks, or Charter before June 11, 2017 may continue to receive the same Internet service plan, features, and supplemental services at the same prices offered as of June 11, 2017 (Legacy Services) until such time as Spectrum discontinues the Legacy Services by written notice to such Customers. The rates, terms and conditions in the Unified Communications with RingCentral Terms of Service are incorporated into and are part of the Spectrum Enterprise Service Agreement posted at https://www.spectrum.com/policies/terms-of-service or www.spectrum.com, under Terms of Service/Policies., Usage Rates for UC with RingCentral Services. Spectrum will remove the countermeasures and redirect Customers inbound network traffic to its normal path if Spectrum determines that the DDoS Attack has ended and there is no activity symptomatic of a DDoS Attack for an additional 4 hours. NO WAIVER. RINGCENTRAL, INC. (RINGCENTRAL) IS THE PROVIDER OF THE RINGCENTRAL SERVICES. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. Smaller providers like Optimum and Customer agrees to indemnify, defend and hold harmless RingCentral and its Affiliates at its expense, from and against any and all third-party claims, arising out of or in connection with: (i) material violation of applicable lawby the Customer, or their respective End Users in connection with their use of the Services; (ii) use of the Services in breach of the Acceptable Use Policies; (iii) failure to promptly install any updates of any software or firmware or accept or use modified or replacement items provided free of charge by or on behalf of RingCentral; or (iv) Customer Content. Customer shall follow the return instructions and return the defective RingCentral Equipment within thirty (30) days from the date that the Replacement was provided to Customer. 12. When you divide the price, $69.99, by the speed, up to 500 Mbps*, you get an estimated cost per Mbps of $0.13. Furthermore, unless both Customer and Spectrum agree otherwise in writing, the arbitrator may not consolidate proceedings or more than one persons claims and may not otherwise preside over any form of representative or class proceeding. Customer must provide (and is solely responsible for providing) all required notices and obtaining all licenses, consents, authorizations or other approvals related to the use, reproduction, transmission, or receipt of any Customer Content. AT&T made this same policy change for DIRECTV in January 2019 and will be doing so with AT&T internet access as well. When Customer Internet traffic is traveling over the Spectrum Network, Spectrum makes no guarantees that only DDoS attack traffic will be prevented from reaching the destination or that only legitimate traffic will reach Customer. Save and share Spectrum Enterprise content. RingCentrals Rights. Phone Purchase and Equipment Installment Plan (EIP). TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED AS IS AND AS AVAILABLE. RINGCENTRAL MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, NON-INFRINGEMENT, QUIET ENJOYMENT, UP TIME, OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE IN TRADE, TOGETHER WITH SIMILAR WARRANTIES, WHETHER ARISING UNDER ANY LAW OR OTHERWISE. Nothing contained herein shall be construed as authorizing or granting to Customer any right or license to use any logo, trademark or trade name of RingCentral, its Affiliates, or any of their respective Suppliers. WebNO COPYRIGHT OR TRADEMARK INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE FOR (1) INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, REPUTATIONAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND; (2) COSTS OF PROCUREMENT, COVER, OR SUBSTITUTE GOODS OR SERVICES; (3) LOSS OF USE, LOSS OR CORRUPTION OF DATA; OR (4) LOSS OF BUSINESS OPPORTUNITIES, PROFITS, GOODWILL, OR SAVINGS, WHETHER IN ANY OF THE FOREGOING, ARISING UNDER CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR ANY OTHER THEORY OF LIABILITY, EVEN IF SUCH PARTY HAS BEEN INFORMED IN ADVANCE OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN. For example, the Spectrum Internet Ultra speed is up to 500 Mbps* and starts at $69.99. Spectrum will obtain Customers consent before using Calling Details or CPNI to market to Customer Spectrum services that are not within the categories of Services that Customer purchases from Spectrum. Last problem: April 29, 2023 at 5:33 p.m. Then call the same number to resume your service when Charter strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services meet their needs. Cross rate center telephone number assignment is not permitted with Centralized PBX Support. Your regular service charges continue to apply during suspension. For purposes of the foregoing sentence only, in the event such waiver is found to be unenforceable, it shall be severed from this Service Agreement, rendered null and void and of no further effect without affecting the rest of the arbitration provisions set forth herein. Pricing and actual speeds may vary. If Customer elects to receive Spectrum Business Internet Services available as of June 11, 2017, then Customer will no longer be eligible to receive any Legacy Services, including, without limitation, any supplemental services or features that may not be available as part of the Spectrum Business Internet Services.

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