aspen dental refund processing

The tooth feels like it's in wrong. Try getting them to understand your side. I finally said I would think about it and would let them know at my next Appointment, August 29, 2022. The refund request must be submitted within 90 days after insert of final denture or hard reline. You must own it, good or bad, because people are going to hold you accountable. It wasn't. They know the answers and arent afraid to share them, making them the rarest of birds. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. Its also why dentists must have malpractice insurance. I allowed Aspen dental to talk me into getting the other things, but never again. They took my insurance card and told me that insurance would provide discounts of $7,445.01 and that the insurance would pay $2,863.92. I am uploading a copy of the the email stating I will get my refund of $4312. If a patient in a traditional private practice has an issue with any of the work done, there is typically a face-to-face discussion with the dentist and/or the office manager. In March of 08, my husband went to Aspen Dental for dentures, he filled out his paperwork and paid his share of the bill that was owed, and they said they would bill his insurance for the rest. Just today I received a call from a collection agency for the $212.00 from 2009, I called Aspen and they told me it had been in collection since January 2010, I had never received anything from a collection company informing me of this. Claim it and get a lot of features. So no the original complaint was not resolved to my satisfaction as the Aspen Dental owner reached out to me at all. This garbage presented by Aspen Dental devalues dentistry. This required a follow-up appointment for the excess adhesive to be DRILL out of the empty space by a different technician per my request. I received a full set of dentures from the above business in August 2022. I attached the screen shots to this complaint. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. **************** was not present at this time so another dentist (**********) attempted; however I immediately declined any further treatment once he dropped the crown on the floor when attempting placement. This case is still being worked. We paid the bill in full, and scheduled the appointments. And I would not like the money to be used toward my next visit, because as I saw previously, every thing I need is covered by my insurance. # 104658] I paid for a set of upper dentures. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. get rid of the extra charges the bill was paid in full for 5 months. Attention: Samantha Fikes I do mot want anymore services done by your company and told them to close my account and to notify Snap, Inc with my cancelation. Its really difficult to watch this next video, but I did it once out of professional obligation. My 2 top center teeth don't even line up with my bottom center teeth. The last time I went in to get an adjustment on my tooth, it took all of 5-8 minutes. Call us at (844) 296-0187. I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. Dora) for the replacement partial rec'd recently, which is the difference of $900.00. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. It offends real dentists, along with their staff & patients everywhere. I have not worn the since. What is Ric Size? Updated November 28, 2017, Baseball, Statistical Truth, and the Return of History, A Baseball Fans HoF Ballot & Rationalization, Extended Play 2019-21: Primary Colors & Bonus Tracks. I then had my appointment on February 26, and was told that I didn't even need Some of the services in which I was charged for. I am glad to hear you filed a complaint with your BBB. They are working to gain experience and pay bills, until something better comes along, so they can someday become real dentists. Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. Aspen Dental did not charge for this until years later my procedure was done in February 2019. This will surely increase the credibility of your complaint. FRONTLINE examines how the Talibans ban on women working at NGOs has affected the distribution of aid amid several humanitarian crises, how it impacts Afghan women-led households and how it could influence international fundraising. . She said she would look into it. My name is wayne, I wrote the above article. A week later once the permanent crown had arrived; another technician had difficulty sealing the crown to ensure a comfortable bite alignment. Aspen kept sending me a bill foe $212.00 but when I called in they would tell me not to worry that the insurance would cover it. Note that complaint text that is displayed might not represent all complaints filed with BBB. Because of the price I turned that option down. Bless you,, thank you. I can't afford to throw money away or to come up with another thousand plus, to get the work redone and the new work completed. Refund via check. However, attorneys for the patients, Brian Cohen and Jeffrey Norton, say in the lawsuit that Aspen Dental trains the dentists and sets production goals for them, accusing the company of illegally practicing medicine. If theyve recently been to Aspen Dental (or the like), they may be tapped out financially. I wanted implants and such, but, I was advised to follow the plan they had come up with. I am writing to you in hopes of resolving the absolutely absurd teeth cleaning bill that your office charged me for. I asked for a call back I never got it and she was never in the office when I called several other times. But how can the ADA be critical, when Aspen Dental pays to advertise with them? I dropped a letter off at the office for the (conveniently unavailable) office mismanager (a copy of the one sent to corporate). Was quoted a price of $1719.00 to pay off my balance, which I paid. They are not trying to charge me because of their mistake, Desired outcome: How do they figure I owe this money when I never agreed to any additional appointments or charges. I haven't added any problems. Exemplary patient, From Business: Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Please remove my account from collections and remove any negative marks towards my credit. Now out of the blue Aspen sends me a bill for over $200. So now i owe money for 2 Crowns and a cavity in which it is a complete mess! They said I needed a deep cleaning and an antibiotic right away. All claims for refunds get kicked to corporate, in Syracuse, NY. International Association of Better Business Bureaus. So I had to leave the dental chair to go to the front desk and make an appt. Still have headaches when I eat. All the dentists speak perfect english with no accents, which is very hard to find, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. Cost to get your teeth cleaned? If you could look into the above matter re charges, I would appreciate it and your follow-up as well. It just so happened that when I was cleaning the denture I saw the broken screw sticking on the denture. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I was not told that I had to pay for those items out of pocket. **** paid their portion ($164.80) and I paid my portion ($41.20). Aspen Dental Estero did not complete all services my insurance was billed for, I paid in advance for, and double charged me above the cost quoted to me that I paid. Also, we p, Our mission is to provide state of the art dental care to our patients with excellence, compassion and integrity. I would like any negative findings that *** have been reported to my credit removed. I have been a patient at Aspen for Upper restoration to open my bit I wa, rude and unprofessional behavior from office manager - erica blotzer. to tighten the loose partial that occured while I was in the dentist's office! Can you believe they have an extended cut of this? I was told by Cory ******* Territory Director of Operations XXX-XXX-XXXX. I go back to the office, they are close for the day. After a week or so, I noticed that one of my upper teeth that they did a filling on was feeling weird. She started going there and said they did a really good job and so I started to go. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. I have seen other issues about this. Patients dont want to be sitting in the chair, having to face problems they have avoided for so long. I was making payments and just about every day I was receiving collection calls. Even when you are sending a check back to a patient who has requested an over payment. At Aspen Dental, by the time a patient knows they've got problem, the dentist (s) may have already moved on, along with much of the office staff. 10/31/2022. I received the new bottom denture. This crown had a hole in if from the lab thus requiring another scan. Aspen dental is very cunning and dishonest. . At my first appointment with Aspen located in Hampton VA I had my teeth cleaned and scaled. So nothing so that was a loss of $40 in gas and $40 in wages. Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. They just unleash collections like starving dogs. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The first one that was made literally fell out of my mouth. Thats a set-back for the patient and for dentists trying to help their patients, while making a decent living. I am trying to trust other people, but cant. This commercial campaign betrays more money than brains by its creators and those who signed-off on it. Find 1160 listings related to Aspen Dental Refund Processing in Baldwinsville on YP.com. I dread going to get it fixed. Aspen Dental management, up to their CEO Bob Fontana, cant obtain malpractice insurance, because theyre not qualified to treat patients. I had to go to the ER and was put on steriods. I stated that this was a differnt price, but i needed the work so i agree, so i made a paynent for them to get started, i payed what i was quoted to do the top for dentures, then received a **** in the mail for another ****** stating the insurance did not pay there part so payed the ****** because i only had a temporary denture but I had a bone spur that they had missed when i told them that they left a bone spur, they wanted to charge me another ****** so i got fed up and walked out. This review was chosen algorithmically as the most valued customer feedback. Pain has a way of making people see things differently, and it changes priorities. My new dentures were still uncomfortable. I got to go back to work Sunday, I wont be off tell the weekend. I do not trust this company at all to get the work finished as I am finding out that no only are they rude, condescending and threatening, but also the fact that they have overcharged me. Keep in mind: when you choose Aspen Dental for your dentures, you have the peace of mind in knowing that we'll go above and beyond to make sure your experience is great. This what happens to me shouldnt have happen if peoples in office knew what they was doing. I would like to get my permanent ones put in and hope they wont keep falling out the cost for this was $5,524.40. Click Supplemental at the upper right. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. And that my other refund would come all as one for the amount of $290. Work done went bad in less than a year. Drop in today. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. I have been in so much pain, I REALLY need help. This is what corporate wants to keep in a cage. They have had their last shot at me. The dentures never fit comfortably. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. I've had many entist in the past 50+ years, and he is one of the ve, The name of our practice is "Very Gentle Dental", where we provide quality dental care in a very gentle, friendly, noninvasive manner. I truly cant believe this company. The $900.00 is what was billed to my insurance company but after receiving my benefit statement and checking with Ameritas Dental on the phone, I was told that the maximum to be billed to me should be $720.00 (eligible charges for PPO). So my first appointment was scheduled down at your location at Madison on East Washington, I took 2 hrs off work and drove 1 hr to this location to only be told they couldn't pull my tooth because they couldn't call insurance co. to verify my insurance. At Aspen Dental, by the time a patient knows theyve got problem, the dentist(s) may have already moved on, along with much of the office staff. Its what rules under capitalism. Just about anything in private practice is better than corporate dental [1]. April 18, 2023 A modern and relaxing atmosphere. My experience was really great overall, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. FRONTLINE is a registered trademark of WGBH Educational Foundation. I would like to get my permanent ones put in and hope they wont keep falling out the cost for this was $5,524.40. Desired outcome: This tactic of evade and avoid has become a pattern with Aspen Dental. ?At CNY Dental Arts, we believe that one very important gateway to establishing an instant, positive connection to another hum, For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic University building we have been provi. Se call MET LIFE.. so she said and then called me back 20 minutes later saying that MET LIFE told her to tell me to give them my social security number.. Once in the dentist chair, I was told I needed to pay $500.00 more to complete the dental work.I am 72 years old , on a fixed income and don't have extra mony to spend. Then they waited to June to send it to my insurance, but my insurance wanted copies of my x-rays before they would pay. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons 31. Never address the reason the appointment was made which was for to have a tooth pulled and partials made for upper and lower teeth. So I left I dont even, From Business: For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic, From Business: NEW SMILE - NEW BEGINNINGS WHERE WILL YOUR NEW SMILE TAKE YOU? I then got procedures they knew were not covered when I specifically said to ask me first if not covered by my insurance and I not you will decide. Our motto is "Your comfort is our number one priority. So I would like to know why I am being billed this amount now. Im still not able to bite food on that side. She is an angel. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Also, I was able to login to GEHA website and see my claim and what was paid by them. I kept receiving bills every month from Aspen Dental for the amount that they said the insurance would cover, so I called them up and asked why. I called Tamara back at Aspen Dental Abingdon Maryland and told her that she lied and that you don't need that to process a FREE EXAM claim.. she then told me that if I come back to aspen dental abingdon Maryland that going forward I would need to give them my social security number because they only email claims, not fax or mail them.. and the exam is now actually a FREE EXAM! When I called got a quote that was bait and switch. So why are they allowed to own dentists & dental offices? So I called and asked them to send the bills in, but they never did. But, I have not. I was told my refund was never put in the system. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Aspen Dental. (Another crappy company) The girls in the office as well as the office manager Lisa are extremely helpful. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. After carefully comparing the bill to the printout that I paid, I was able to find the problem. (does it range from severity? I was told she was with a patient. I talked to billing, and showed them the error. They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. When May came and I received a bill from them, and my husband insurance already settled the oral surgeon's bill just weeks after his surgery, I called and asked what the hold up was. Received a bill for $90.00 today, June 4, 2010. Hopefully I will be able to find a clinic that stands by their work and have a decent quality products. On Fri Sept 30, I got a call at 7:34a stating they needed to resched due to oral surgeon and no rooms avail. Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation. Needless to say, the claim was submitted to my insurance company that day, and I'm still waiting on my husband's bill to be submitted, which is under my name. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. From Business: When you visit our dental office, your smile is our top priority. Secondly, I would like my money back. I went to Aspen because the commercials make it look like a pleasant experience. My appointment date was 12/19/2023 and I just got a bill for 161.00 I paid 60% at the time I made the apportionment and 40% after I got the services done. At Aspen Dental, we believe in doing just about anything to make our patients smile by going the extra mile. Aspen Dental Refund Processing in East Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons View all businesses that are OPEN 24 Hours 1. I read that dozen's of people have had the same or similar issues. Bless you,, thank you. The 1st time I put the dentures in that they provide, my face swole up. I called GEHA (my dental insurance). The staff was great and the doctor was very personable and thorough. I walked in at 3:26pm and said I was there for an appt. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. As a matter of policy, BBB does not endorse any product, service or business. If you can't be honest about your mistakes, then you don't get my business. On what was supposed to be my last visit to receive the partial, after several adjustments, it finally fit comfortably and was then given to someone to polish. TO: Owners of Aspen Dental office Causeway Blvd, Brandon, Florida For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Its about listening to the patient and meeting their most-pressing needs first. I had chipped tooth. With dentists and specialists to support your entire. At the beginning of the denture process, there is a "try-in . She tried several times to make adjustment. My experience here has been wonderful. For now I will give them another chance. So now I am left with a lower denture that does not fit. Pay real dentists what theyre worth, and let them run their offices. The girls in the office as well as the office manager Lisa are extremely helpful. I resched to Mon Oct 3, 2022 at 8a. BBB Business Profiles may not be reproduced for sales or promotional purposes. I had a tooth extraction and then had lower dentures made. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in Cicero, NY is open for all appointment types. Huh huh huh? Come back in 10 days for evaluation and you would think that dentures would last about ten years or better if you take care of them like i do.but lately my teeth keep falling out.not breaking but falling out.and to have them glued back in is very expensive.talking about close to $159 to 200 dollars for one tooth.so i got another set that im not satisfied the way they look.but its past my warranty so im screwed again.my new ones have to be glued in about 5 times a day.they are to big for my mouth.thats my complaint.i have been a aspen patient for about 30 years. So no the original complaint was not resolved to my satisfaction as the Aspen Dental owner reached out to me at all. Wrong. Sent to finance lady, of course they said the most expensive package was best for me. They have been incompetent throughout the whole procedure. I paid along to have an implant. If you dont believe me, then by all means go ahead and trust Aspen Dental with your mouths needs. The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients, the Syracuse-based company said. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in New Hartford, NY is open for all appointment types. I got really upset over the lie that I just told, and told them if they did not send the bills to the insurance company asap, I would report them to the better business bureau. The dentist is so nice. BBB Business Profiles generally cover a three-year reporting period. -10), then click OK. Dentistry has a reputation for being emotional, so well-run offices are always ready to handle these situations before they escalate. I got a phone call from their staff while I was at work telling me it was an Orthodontic consultation and it would cost 437.00 I said no way I never agreed to that it was supposed to be a cleaning and a filling and that my wife told me two visits for the cleaning. I would like my x-ray emailed to my dentist to United dental @aol.com my insurance will not pay for 2 sets of x-rays. Please tell me if this is a scam. Refund was issued back to my credit card finally on March 31, 2022. Well Aetna said they dont cover the root planning, scaling and antibiotic on the same day. Now, she's opened her own dental practice right near Wegmans in DeWitt, and she's ready, Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is important for your overall health care. Syracuse Dental Group Dentists Website (315) 401-7778 314 Strathmore Dr Syracuse, NY 13207 32. So I went back in over Christmas Break to get them to adjust it. That was the ONLY way we got resolution. I will not pay the $95 over charge, its not my responsibility. Exemplary patient care, outstanding aesthetic results, co, Dr. Nicole Grassi's passion for dentistry comes from all the time she spent visiting the orthodontist as a kid. I got a **** 3 weeks later. My Account is the simple, secure and easy way to get online access to your Aspen Dental account, where you can view your upcoming dental work, view billing statements, submit patient forms, and make online payments. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Aspen said they do; now Im stuck with another bill. Did and boy was he miffed. This too-often works unfairly against the patient. This comment was posted by a verified customer. This all happened in June of 2009. Colleen Kluck 17153407541 , Excellent!! I conceded, got the root canal but now Aspen Dental is withholding both treatment and money when requesting a refund. She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. I will only accept a full refund of the 525 for overcharging and for the crown that I will not be getting there as a satisfactory resolution. Control over the care office practices may vary across dental practices. file this complaint and put in her permanent employee folder or site. As I stated, this is the second time this has happened. I can't say, From Business: We have designed our website to provide a comprehensive dental resource for you and your family. Also, the economic crash of 2008 was a huge boost to corporate dental. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I never heard back from the employee and did not get any more bills from Aspen Dental. I provided my dental insurance group Id number and met life contact information so Tamara could contact them to process for the FREE EXAM.. Tamara told me that my insurance wasn't working which was very odd.. Product_Or_Service: Dental Work Create this form in 5 minutes or less. I can't say enough good about the hygienists they are so sweet! Services charged, not rendered, insurance/billing fraud, dental malpractice. Featured review. Wrong. Whats wrong with you? Does any of this relax you, like its supposed to? They could NOT do it because my gum did not "heal correctly". The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. She is good at explaining the condition of my teeth at the same time the options that is available for me. This is how you avoid litigation and hard feelings over money. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. Stick with Danica for advertising, until you can present yourself honestly & competently as professionals. The employee told me that she wasnt sure why the insurance didnt pay the claim. This is the SECOND time we've had a problem with them. I am happy that this is resolved, and will return to them for more work. MISSION: ? Keep corporate management to a minimum. One of the 'stubs' became lose and they told me I had to have ALL my top teeth removed and fitted with a denture. Cost to get your teeth cleaned? 1 complaints closed in the last 12 months. The dentists at Aspen Dental are mostly kids just out of school, with massive student loan debt. BBB Business Profiles are subject to change at any time. 1 Crown was placed too small leaving a huge gap in my teeth Thank you for bringing this to our attention. After x-rays, and an exam I was sent to the finance woman. ?At CNY Dental Arts, we believe that one very important gateway to establishing an, From Business: Stay Up to Date With Your Regular Teeth CleaningsGet the care you need at our family dentistry in Syracuse, Vestal or Elmira, NYFinding the right dentist is, From Business: At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I am disappointed and hurt. Video instructions and help with filling out and completing Aspen Dental New Patient Forms. I use to have a nice smile; now I cover my mouth as the teeth are so out of whack it looks like I've had a stroke. From Business: We are a family owned General Dentistry Practice located in Syracuse NY. Their mission is corporate, which is to collect the money and limit refunds as much as possible. This has nothing to do with bank robbery, and is only equated to it by no-nothing CEO zombies, who think they know something about a profession, when (really) they are clueless.

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